You will be working great with other team members in identifying better ways in providing better customer support in this role.
- Diverse and Inclusive work environment
- Great Benefits including 13th month bonus
- Opportunities for Career Growth through up-skill programs
- Provide timely support to customers through available communication channels (inbound, outbound calls and email)
- To cross-sell additional Bank products and services
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter
- Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information’s
- Pro-active support to customers to prevent damage to brand loyalty
- Shift and language allowance
- 13th Month bonus
- Performance Bonus
- Medical insurance ，dental & optical allowance
- Attractive training and promotion
- Diversity & multi racial culture
- Multiple joining dates available ; contact us to find out more
- Candidate must be fluent in English in teems of reading, typing, speaking.
- Candidate must have minimum 1 year of customer service / banking industry related experience.
- Candidate must be able to work in Malaysia, Kelana Centre Point, Petaling Jaya
- Candidate must be able to accept rotational shift.
Who is Teleperformance Malaysia?
Teleperformance in Malaysia is a multilingual hub that supports services in more than with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.